Shipping Policy
At K Derma Beauty, we are committed to providing you with a smooth and exceptional shopping experience, ensuring your products arrive on time and in perfect condition.
1. Order Processing Time
Orders are processed within 24 to 48 hours after confirmation, excluding official holidays.
If any delay occurs, we will contact you via the registered email or phone number provided in your order.
2. Delivery Time
- Within Saudi Arabia: Delivery takes 2 to 5 business days, depending on the city and region.
- International Shipping: Delivery time varies based on the destination country and the available shipping services, and will be specified during checkout.
3. Shipping Fees
Shipping fees are calculated based on the customer’s location and the selected shipping company.
During certain promotional offers, free shipping may be available under specific conditions announced in advance.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number to monitor your shipment until it reaches you.
5. Delivery Responsibility
Please make sure that your shipping address and contact information are accurate to avoid any delay or failed delivery.
If an order is not received by the customer and returned to our warehouse, shipping and return fees will be deducted from the refunded amount.
6. Damaged or Incorrect Products
If you receive a damaged or incorrect item, K Derma Beauty will cover all shipping and replacement costs.
Please contact our customer service within one day of receiving the order to report the issue and receive assistance.
Contact & Support
Email: [email protected]
WhatsApp: +966 56 940 5808
K Derma Beauty – Because you deserve an experience that reflects your beauty and confidence.